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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My sub zero fridge door does close tightly enough so

Customer Question

My sub zero fridge door does close tightly enough so sometimes it stays open 1/2-1 inch and the person who closed it doesn't realize it. The freezer has great suction and still closes very securely ? Glenn Spencer
Submitted: 3 months ago.
Category: Appliance
Expert:  Appliance Guru replied 3 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Did this just start happening?

Customer: replied 3 months ago.
a few weeks ago. I just need it fixed. If you can't tell me what to do, I will need a repairman to come and do it.
Customer: replied 3 months ago.
Can you give me an estimate on how long a response or Phone call will take?
Expert:  Appliance Guru replied 3 months ago.

The process was delayed for a phone call to me since your payment failed. Would you still like a call?

Customer: replied 3 months ago.
How do I access your response to fix my problem?