I have a Magic Chef RB214RV refrigerator that I think need drain cleared. I have no idea have to remove the bottom plate of the freezer
JA: Can you guesstimate how old your Magic Chef is? And just to clarify, what's the exact model?
Customer: The label says RB214RV
JA: What are all the symptoms of the problem (error codes, flashing lights, etc.)?
Customer: Water leaking into refrigerator section
JA: What happened just before this problem started? What troubleshooting have you tried?
Customer: Are you a computer?
JA: No. I'm the Appliance Technician's Assistant.
Customer: OK, do you have access to repair information about my specific model number?
JA: Anything else you want the appliance expert to know before I connect you?
Customer: No im fine