How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

The freezer is cold but the refrigerator part is warm. we

Customer Question

The freezer is cold but the refrigerator part is warm. we have air flow in the tube between the two but still no cooling. Whirlpool MFF2448VEM3
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: 3 to 4 years
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 10 months ago.
Category: Appliance
Expert:  George-Allsorts replied 10 months ago.

Please use a thermometer and tell me the temperature that you have in the freezer..

Please also check the model number that you have given, as I can not find it listed..

Please give the Service Code that starts with '85'