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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19149
Experience:  Highly accurate diagnostician with over 30 years experience!
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Model rf23hcedbsr will not make ice and can't get ice maker

Customer Question

Model rf23hcedbsr will not make ice and can't get ice maker out.
Submitted: 3 months ago.
Category: Appliance
Expert:  Kelly replied 3 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 3 months ago.

The easiest way to diagnose ice maker issues is to manually fill the ice maker with water. If it dumps the cubes in a few hours but does not refill the ice maker tray, then there is a problem with the water fill, like a frozen fill tube or a faulty water inlet valve. If it does not dump the cubes, then the issue is with the ice maker itself or the temperature is too high and not allowing the harvest to start. Let me know what happens, please.