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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14207
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My frigidaire oven door will not close, it is hitting a

Customer Question

My frigidaire oven door will not close, it is hitting a hook, maybe the one that locks oven when cleaning. My husband could not figure out how to turn on a burner and hit every daggone thing on the the range. Pitiful!!!!
JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?
Customer: It is probably 9 years old, not sure of the model, it is built in and has touch pad for all oven controls. The burners have knobs.
JA: Do you plan on doing the work yourself?
Customer: Well if I can
JA: Anything else we should know to help you best?
Customer: I can have model info tomorrow if that will help and I could take a photo as well.
Submitted: 6 months ago.
Category: Appliance
Expert:  Appliance Guru replied 6 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

Open the door and hold the light switch down on the frame edge and grab the hook for the door lock and gently press it the opposite direction while starting a self clean cycle and then cancel it and the latch should rotate and release.

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