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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21153
Experience:  Highly accurate diagnostician with over 30 years experience!
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Pro coffee maker will not brew...all lights are on, today,

Customer Question

pro coffee maker will not brew...all lights are on
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: today
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: it lights up but no action
Submitted: 9 months ago.
Category: Appliance
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
Frigidaire Pro Coffee Maker....worked for several months, at present it lights-up but will not function.
Expert:  Kelly replied 9 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • If it lights up but no functions are working, the main control may be faulty or a safety switch is not closed.
  • May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 9 months ago.
Frigidaire Professional Model #FPAD12D7PS
Expert:  Kelly replied 9 months ago.

Unfortunately, that is an imported model and no parts are available for it. If unplugging it for an hour does not restore function, it will need to be replaced. If it is less than 1 year old, it will be replaced by Frigidaire.

Customer: replied 9 months ago.
My use and care guide refers me to an online site for replacement parts.
Expert:  Kelly replied 9 months ago.

What site do they list? I am not finding any parts available and no service literature. Frigidaire tech site states "Refer to Customer Service" in their service literature.

Customer: replied 9 months ago.
www.frigidaire.com/professional
Expert:  Kelly replied 9 months ago.

That is for the filters and carafe is all, no service parts.

Customer: replied 9 months ago.
Why can't you tell what is wrong with the unit . I will secure the parts.
Expert:  Kelly replied 9 months ago.

I did tell you what was wrong with it, the electronic control has failed.

Customer: replied 9 months ago.
Don't bother with a reply, this is a rip-off service.

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