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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My husband can't figure out how to get the top off of our

Customer Question

My husband can't figure out how to get the top off of our daughter's Samsung top loading washer. It's always out of balance. Any suggestions?
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: About 3 years old, WA400P
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: It is just out of balance. So he's trying to get to the rods.
Submitted: 2 months ago.
Category: Appliance
Expert:  Jamie_2013 replied 2 months ago.

Please post the complete model number from the label inside the lid.

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