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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My refrigerator and freezer have stopped getting cold even

Customer Question

My refrigerator and freezer have stopped getting cold even though they are running. It is a MSD2542VEw01.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Maytag MSD254VEW01.
JA: Do you plan on doing the work yourself?
Customer: NO
JA: Anything else we should know to help you best?
Customer: It is at least ten years old.
Submitted: 2 months ago.
Category: Appliance
Expert:  Kelly replied 2 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • Are you certain the compressor is running? Are you able to pull it out and remove the access panel from the compressor area in the back of the cabinet at the bottom?

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