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Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2379
Experience:  30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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The key pad says LOCKED and I am unable to do anything, I

Customer Question

The key pad says LOCKED and I am unable to do anything
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I just discovered it
JA: Do you plan on doing the work yourself?
Customer: I am the only one here now so yes
JA: Anything else we should know to help you best?
Customer: GE model # PEB7226SF1SS Serial number #DD201160N
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: it is 1 year old and it is over the oven model #PEB7226SF1SS
Submitted: 3 months ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 3 months ago.

Hello, this is Dave. Sorry you are having problems. Here is how to unlock the controls. Press and hold Cancel/Off for about three seconds.

Expert:  Appliance Tech Dave replied 3 months ago.

Hello, do you still need help with this? Let me know what I can do to help.