Need Appliance Repair Help? Ask a Technician for Answers ASAP
If the unit isn't heating but it still all runs, either your magnetron has failed or the unit is in demo mode. Let's try to exit demo mode in case it's in demo mode. To do this, press Clock and Settings 6 times until oP-6 appears on the screen. Then press Start to change the demo mode to on or oFF. Try the microwave again once you have set it to oFF and if it still won't heat, you'd need a new magnetron because it has failed I'm sorry to say.
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.