How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Our frig keeps turning itself off, all the ice melts, water

Customer Question

Our frig keeps turning itself off, all the ice melts, water everywhere, then it starts up again. Help!
Submitted: 3 months ago.
Category: Appliance
Expert:  Kelly replied 3 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 3 months ago.
Where would I find that?
Expert:  Kelly replied 3 months ago.

If it is a built in model, up above the doors, behind the decorative panel.

Customer: replied 3 months ago.
Where is my phone call?
Expert:  Kelly replied 3 months ago.

The payment you have on file did not go through, you should have gotten a notice. I will place your question back to the list as I am not available for phone service at the moment.

Customer: replied 3 months ago.
It did go through.
Customer: replied 3 months ago.
Serial # ZGCSS36RH
Customer: replied 3 months ago.
Is there someone there who can help me?
Customer: replied 3 months ago.
Good morning,
Can someone help me with some problems I am having with my frig?