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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 1856
Experience:  Owner at Scott's Appliance Repair
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Refrigerator, model JSD 2789 DE water is accumulating and

Customer Question

refrigerator, model JSD 2789 DE
water is accumulating and freezing on the bottom of my freezer.
I have turned off the water supply, drained and emptied the ice maker, gone back into operation for 3 weeks (without the water turned on) and it is accumulating again.
It tells me the water supply was not the problem I suspected.
Is there some kind of a drain system that might be plugged?
Submitted: 2 months ago.
Category: Appliance
Expert:  Joel Swenson replied 2 months ago.

Hello, I'm Joel and will be glad to help you today.

every 8-12 hours your refrigerator goes into a defrost cycle to melt the ice off the evaporator coils, then the water goes down the defrost drain tube to the defrost pan under the fridge, if the tube gets stopped up it will cause the water to back up into the fridge. The drain will have to be cleaned out.

The drain is located behind the back panel in the freezer under the evaporator coils you will need to remove the back panel and you will see a small hole under the evaporator that is where the water is suppose to drain, get a air hose if you have an air compressor or a turkey baster and hot water and blow the drain out until the water drains down the hole properly and it will be fixed, let me know if you have any questions.


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