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Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!
Is the lock light by the Heated Dry button on or off?
Okay, press and hold that Heated Dry button until it goes out, please.
Did the lock light go out?
It should go off when you press and hold the Heated Dry button. Are you holding it down for 3 seconds?
If that is the case, the touch pad is likely faulty. You may need to replace the touch panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. Let me know what happens and I can get you the correct part information.
That will be fine, thank you.
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