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Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!
Thank you, ***** ***** a nice refrigerator! Please allow me just a few minutes to prepare some information for you, thank you!
In the diagram at the link below, number 5 is the motor that is causing the issue you are having. It will need to be replaced.
That part is available below!
That unit is made by Whirlpool. There may be a kit required, see the attached sheet.
Does your serial number fall in that range?
Okay, the serial range affected is S14400000 - S23599999 so yours does not require the new kit. You will just need that motor I linked you to.
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