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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19067
Experience:  Highly accurate diagnostician with over 30 years experience!
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The stove top and oven does not heat up at all. The control

Customer Question

The stove top and oven does not heat up at all. The control panel lights up. I can set clock , use other functions but the oven and stove top will not turn on.
Submitted: 3 months ago.
Category: Appliance
Expert:  George-Allsorts replied 3 months ago.

What is the model of the appliance Angie please?

Customer: replied 3 months ago.
Ffes3015ls
Expert:  George-Allsorts replied 3 months ago.

Thank you Angie,

You mention that you can set the clock and use other functions.. what other functions are you referring to?

Customer: replied 3 months ago.
Lock oven door, set timers, oven light works,.
Expert:  Kelly replied 3 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

The issue is likely that you have lost the L2 leg of the supply from your breaker box. That is very common and causes the symptoms you are seeing. Turn the breaker totally off and back on, even if it look s okay.

  • Does it then heat? If not, can you access the cord to inspect its connections on the range?
  • Do you have a meter to perform any electrical testing with?
Customer: replied 3 months ago.
Thank-you for the information. Rating 3
Customer: replied 3 months ago.
I'm sorry I meant to type 4 for your rating
Expert:  Kelly replied 3 months ago.

Thank you!

Please let me know if you have additional questions or need clarification. Please remember to rate before you leave, using the stars at the top of the page. Thank you so much!