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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20434
Experience:  Highly accurate diagnostician with over 30 years experience!
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We are trying to install new oven part WB19X10006 for GE

Customer Question

Hi we are trying to install new oven part WB19X10006 for GE double oven and we are missing the schematic ...jumped on GES website but there's nothing out there...can you help?
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: Jkp27g001bg
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Oven is 36 years old
Submitted: 7 months ago.
Category: Appliance
Expert:  Kelly replied 7 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • The wiring information for your model is attached.
Customer: replied 7 months ago.
Thank you but I don't understand the diagram...I have two white, two red and two orange wires coming in to the part from the oven ...I just need to know which colors correspond with the numbered terminals on the back of the new part
Expert:  Kelly replied 7 months ago.

The wiring in picture form is attached. Did you get that part with the timer?

Customer: replied 7 months ago.
If we call each other is the $24 charge in addition to the $5 deposit and $23 charge?
Expert:  Kelly replied 7 months ago.

It is an additional charge, yes. I can mark the new clock for you, it will take a little bit to do so, though.

Customer: replied 7 months ago.
Thanks-I see on the wiring instructions that they refer to the white wires attaching to terminal #5 but we also have two red, two orange and a red jumper wire and there is no reference to those at all and what terminal numbers they would attach to...
Expert:  Kelly replied 7 months ago.

On the orange wires, do you see the markings O1 and O7? What are marked on the red wires?

Customer: replied 7 months ago.
There are no markings or numbers like you mentioned ...can we send you a picture?
Expert:  Kelly replied 7 months ago.

Yes, use the ADD FILE button.

Customer: replied 7 months ago.
See attached
Customer: replied 7 months ago.
One more picture
Expert:  Kelly replied 7 months ago.

The whites go to terminal 5 on the new clock.

The orange that is by the white goes to terminal 2.

The red that is by the white goes to terminal 1.

The other orange goes to terminal 4.

The other red goes to terminal 3.

Expert:  Kelly replied 7 months ago.

If your model has no self clean, remove the jumper as the directions show.

Customer: replied 7 months ago.
it does have a self clean...should we re-use the old red jumper wire on the new clock?
Customer: replied 7 months ago.
If so what terminal numbers?
Expert:  Kelly replied 7 months ago.

No, on the bottom, there is a little jumper on the clock. See that paper I sent you.

Customer: replied 7 months ago.
Do you mean the white 2 wires that came on the clock is the jumper already
Expert:  Kelly replied 7 months ago.

The jumper is shown in place in the attached picture. It should look just like that.

Customer: replied 7 months ago.
We are all set- thank you!!!!
Expert:  Kelly replied 7 months ago.

Thank you so much, nice job!

Please let me know if you have additional questions or need clarification. Please remember to rate before you leave, using the stars at the top of the page. Thank you so much!

Customer: replied 7 months ago.
Are you still there? We connected the wires exactly as instructed and no power to clock (we did test wires to make sure incoming power was working) ...any ideas??
Expert:  Kelly replied 7 months ago.

I am here. Did you test between the orange and white and red and white for 120 VAC?

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