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Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!
Do you know the model of the meter?
I would pick up a regular multimeter (about $15 at any hardware store) and start at the range cord and work back. Y0u should have 240 VAC between red and black and 120 VAC between black and white and red and white. Let me know what you find.
You are very welcome, thank you! Please know I am here if you have questions once you start testing!
Great, nice work! Now, can you turn the oven on and measure that same voltage to see if it drops at all, please?
Okay, well done! So if the power checks out, that means issues with the electronics. Please allow me just a few minutes to prepare some information for you, thank you!
The board that controls the elements is below.
The oven control is below.
The interface board is just a low voltage switching board. The relay board I sent you is what controls the burners. I don't believe the interface board is faulty. Disregard oven control, I am not sure why I posted that.
Yes, the interface controls are fed from the relay board I sent you. If you order from the link I sent, that company allows returns on any part for one year, no matter what. That will negate all risk in ordering the wrong part.
You bet, sorry for any confusion.
Can you post a picture of your old board?
That is the oven control. The burner control is mounted on the back of the range....
No, it is easy to get to. Just pull the range out and remove the rear access panel.
Are you certain you got the connectors on correctly?
Something is shorted in that circuit then. I would return that board for a refund and call for service unless you are prepared for in depth testing and have excellent meter skills.
I will see if another has a recommendation.