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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Dacor cooktop won't come on after a storm shut the hydro

Customer Question

My Dacor cooktop won't come on after a storm shut the hydro down
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Since last Saturday
JA: Do you plan on doing the work yourself?
Customer: If I can,
JA: Anything else we should know to help you best?
Customer: This same problem happened about 10 years ago, the repair man said it had to be reset
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

What is the complete model of the unit?

Customer: replied 2 months ago.
Model ETT 304 electric cooktop
Customer: replied 2 months ago.
I do not have any more info... The manual tells me to tap the Dacor logo twice, but that doesn't help
Expert:  Appliance Guru replied 2 months ago.

Is it totally dead?

Customer: replied 2 months ago.
Expert:  Appliance Guru replied 2 months ago.

Your payment failed for a phone call do you need one?