Need Appliance Repair Help? Ask a Technician for Answers ASAP
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That is the drive nuts on the unit or the main drive gear on the bottom. Often the center plastic gear breaks and then it slips on the hexagon shaft when it gets to the bottom. The corrected the gear with a metal sleeve. You need to take the unit out and remove the bottom to check that center gear to see if that is the issue.
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Check the large center pulley remove it and see if it is cracked.
I believe clockwise, but you should turn it on and watch that pulley the crack may not be readily visible. I can only type so fast and it is not an instant response like Skype so please be patient.
Just turn it on and watch it.
YEs or get an extension cord
i would watch it on its side
Yes it is
Have you run it on its side yet to see the bumping?
So it works now?
The the drive nuts must be stripped there are two teflon drive nuts that screw up and down the drive screws to move the ram up and down you may have to replace them if the motor is running fine and it is driving the screws.
Yes to replace the those correct. They are access from the top and the drive gear from the bottom and both can cause that issue.
Let me see if another tech can assist.
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I understand, thank you.