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First, the icemaker won't make ice until the freezer gets down to temperature. If the freezer isn't freezing, you have a sealed system issue. It sounds like you may have laid the unit down if you waited 4 hours to plug the unit in and unfortunately that's not a guarantee that the unit will work normally after laying the unit down. Either way, you could have a freon leak, an inefficient compressor, or a restriction from laying the unit down. You'd need a technician to come out and check the freon pressure and tap into the sealed system to know exactly what needs to be replaced or if it just needs to be recharged.
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Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?