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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21521
Experience:  Highly accurate diagnostician with over 30 years experience!
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We have a French door cabinet depth fridge (B36IT) and I

Customer Question

We have a French door cabinet depth fridge (B36IT) and I noticed that there is water dripping at the back of the fridge on the right side of the interior back panel. What could the issue be?
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

The drain by the refrigerator evaporator is plugged and will need to be cleared. It is probably plugged with ice and just needs to be thawed. I suspect if you leave the doors open and the unit unplugged for 24 hours it will clear itself. However, I can help with accessing it manually, if you wish.

Customer: replied 10 months ago.
Will do!
Expert:  Kelly replied 10 months ago.

Just FYI, the disassembly instructions are attached!

Customer: replied 10 months ago.
we have it
Expert:  Kelly replied 10 months ago.

Excellent, thank you!