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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74445
Experience:  9+ years being an appliance technician with factory training.
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GE PROFILE HARMONY CLOTHES WASHER DIED BETWEEN USES---IT IS

Customer Question

GE PROFILE HARMONY CLOTHES WASHER DIED BETWEEN USES---IT IS MATCHED PAIR WITH THE DRYER WITH WHICH IT COMMUNICATES. THE SCREEN SHOWS OMLY MY CYCLES AND WILL NOT FUNCTION WITH ANY OTHER CONTROLS
Submitted: 4 months ago.
Category: Appliance
Expert:  Tyler Z. replied 4 months ago.

Good morning. My name is ***** ***** I can assist you with your washer. On these Harmony units, if the display is definitely getting power and showing my cycles but won't allow you to change any other options, the your LCD display board itself is failing. Try to unplug the washer for 5 minutes to see if the electronics will reset and if not then the LCD board would have to be replaced which unfortunately is not very cheap on these units but the exact price depends on the model number.

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Expert:  Tyler Z. replied 3 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?