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Appliance Guru
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Category: Appliance
Satisfied Customers: 14007
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My panel on the front of my stove says lock and the other

Customer Question

My panel on the front of my stove says lock
and the other buttons don't work
How do I release this code
Submitted: 3 months ago.
Category: Appliance
Expert:  Joel Swenson replied 3 months ago.

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

Customer: replied 3 months ago.
PGS9755BR3SSGA565181P
Expert:  Joel Swenson replied 3 months ago.

Thanks for that info give me just a moment.

Expert:  Joel Swenson replied 3 months ago.

ok to turn off the control lock feature press and hold the 0 and 9 keypads at the same time for 3 seconds until the display shows LOC OFF and the control will be unlocked and able to be used as normal.

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Expert:  Joel Swenson replied 3 months ago.

Hi there,
I was just getting back with you, I see the question is still open and I have not heard back from you is there something else I can help you with?

Customer: replied 3 months ago.
I am waiting for a response by email - it's been 30 minutes
Expert:  Joel Swenson replied 3 months ago.

I sent you the answer long time ago, sorry you did not see it, I will post it again below:

ok to turn off the control lock feature press and hold the 0 and 9 keypads at the same time for 3 seconds until the display shows LOC OFF and the control will be unlocked and able to be used as normal.

Customer: replied 3 months ago.
I did what you said but nothing happened.
Expert:  Joel Swenson replied 3 months ago.

ok I will have to opt out to see if another tech may be able to help you out, thanks.

Expert:  Appliance Guru replied 3 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

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