Need Appliance Repair Help? Ask a Technician for Answers ASAP
All you can do is try to heat up the icemaker in case there is ice that has frozen inside the icemaker head an preventing the arm from going all the way back down. If that doesn't resolve the issue then your icemaker just needs to be replaced. Below is a link to the icemaker you'd need to order and replace for your model number.
CLICK HERE for icemaker