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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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We own a GE Profile oven that we need some help with. My

Customer Question

We own a GE Profile oven that we need some help with. My wife was cleaning the surface of the oven's control area and something happened to where the hook for the locking mechanism engaged and we cannot reverse it. The door can be opened but the hook is out enough to where the oven will not function. I have tried to reverse things using the control pad but to no avail. Suggestions??
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

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Normally you will have to hold the light switch in on the frame then push lightly on the hook the opposite direction of the hook keep pressure on it while Starting and Cancelling a self clean cycle.

Let me know after you try that

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