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I just replaced the drain pump in my Maytag Neptune Mah8700A

Customer Question

I just replaced the drain pump in my Maytag Neptune Mah8700A because the washer received a "nd" error code. Now the washer goes through the wash cycle but stops at 21 minutes and will not drain. What do I do?
Submitted: 4 months ago.
Category: Appliance
Customer: replied 4 months ago.
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Expert:  Appliance Guru replied 4 months ago.

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Answer:

That is a NO DRAIN code, either the pump is bad or blocked or the control board is bad. You need to remove the back panel in the unit. Check the pump for 120 volts and if it has power take it apart and check it for blockages. If it does not have power the control board is defective. Both of these are common issues. Here is a link so you can see the pump and connector to check for power.

CLICK HERE

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Expert:  Appliance Guru replied 4 months ago.

Hi there,

I was just touching base with you because I have not heard back from you and the question is still open and unrated, if there is something else I can help you with follow up questions are free and can still be handled even after you rate the service thanks.

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