How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19040
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have kenmore elite dishwasher after start button light

Customer Question

I have kenmore elite dishwasher after start button light flashing and do nothing.
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer:###-##-####311
JA: Do you plan on doing the work yourself?
Customer: yes if possible
JA: Anything else we should know to help you best?
Customer: I have checked the air gap, lines and drain. All are fine.
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  1. Is the light flashing fast and continuously or slow and in a pattern?
  2. If slow, how many flashes between pauses?
Customer: replied 4 months ago.
about one flash each second.
showing "add dishes"
Expert:  Kelly replied 4 months ago.

Okay, so no error codes. Is the door shut securely?

Customer: replied 4 months ago.
is "add dishes" not the error code
Expert:  Kelly replied 4 months ago.

It is not, it is showing the door is not closed. So, if the door is indeed latched closed, the door switch is faulty.

Customer: replied 4 months ago.
Could you call me?
Expert:  Kelly replied 4 months ago.

The payment on file failed, likely due to back to back charges.

Customer: replied 4 months ago.
forget about it