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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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We have a Whirpool microwave # MH1170XSB-o that stopped

Customer Question

We have a Whirpool microwave # MH1170XSB-o that stopped working. When we push start the interior light comes on and then off and then nothing happens. I bumped the door with my head yesterday and that is when it stopped working.
Submitted: 2 months ago.
Category: Appliance
Expert:  Kelly replied 2 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • If you open the door and lift up and down on the plastic latches on the door, do they appear to be secure and spring loaded so that they are brought back down?

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