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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19113
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a whirlpool W10279835A refrigerator and suddenly I

Customer Question

I have a whirlpool W10279835A refrigerator and suddenly I cannot get water
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • The model tag is usually high on a side wall or on the ceiling in the refrigerator section. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 4 months ago.
ISC23CNEXY00
Customer: replied 4 months ago.
I did not get an answer yet. Why did you charge my credit card for $23?
Expert:  Kelly replied 4 months ago.

If you place your ear on the cabinet, can you hear the valve humming when you attempt to get water?

Customer: replied 4 months ago.
I think the tube is frozen. I setup the temperature to 40F. Is it right?
Expert:  Kelly replied 4 months ago.

If that is the case, it will take a day or do to warm enough to thaw it out. You can help it along by using a hair dryer to warm the water tank behind the cripsers, number 7 in the diagram at the link below.

CLICK HERE