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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73415
Experience:  9+ years being an appliance technician with factory training.
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My lg washing machine won't turn on. It's only a few years

Customer Question

My lg washing machine won't turn on.
JA: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?
Customer: It's only a few years old and it is a front loading inverter direct drive
JA: Do you plan on doing the work yourself?
Customer: Where else can I find model information?
JA: Anything else we should know to help you best?
Customer: Certainly, if I can
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Good morning. My name is ***** ***** I'll be assisting you with your washer. To start, just try unplugging the washer for 5 minutes and plug it back in to see if the electronics will reset. If that doesn't work, run an extension cord to an outlet you know is working to be certain it's getting power. And if none of that works then you have a failed part. Attached below is the flow chart to test which of the 3 parts has failed on your washer---either the noise filter, main control board, or display board. One of them will need to be replaced to resolve the issue.

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