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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I received a replacement input valve but the wire inputs

Customer Question

I received a replacement input valve but the wire inputs were different I have tried different wire cofiguirations but get f h reading every time
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just a few hours
JA: Do you plan on doing the work yourself?
Customer: If possible
JA: Anything else we should know to help you best?
Customer: No
Submitted: 4 months ago.
Category: Appliance
Expert:  Rico_Soma replied 4 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

What is the brand and model number of the unit you're working on?

Customer: replied 4 months ago.
Maytag front loader
Expert:  Rico_Soma replied 4 months ago.

I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.

Expert:  George-Allsorts replied 4 months ago.

What is that actual model number of the appliance please... This will be on a label stuck on the inside of the door or on the door opening; if it can't be found there, then look on the fascia panel, or rear of the appliance.

Customer: replied 4 months ago.
The door is locked and I can't get the washer our by my self
Expert:  George-Allsorts replied 4 months ago.

I'm confused; please explain the full fault with your appliance and tell me why it is that if you are replacing the valve, the door should be locked beyond your control

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