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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a Maytag 2000 Series Front Load Washer. Just started

Customer Question

I have a Maytag 2000 Series Front Load Washer. Just started making a loud clunking noise when the drum rotates, sound like metal on metal. How do I open up to check if a brace has come loose. I have checked the shocks underneath and all are in good shape.
Submitted: 2 months ago.
Category: Appliance
Expert:  Chas replied 2 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

When you turn the drum by hand, do you still hear the noise?

Expert:  Chas replied 2 months ago.

Do you still need help with your problem?

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