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Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3743
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
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My oven says loc on, It is a year and a half, Model

Customer Question

My oven says loc on
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: It is a year and a half
JA: Do you plan on doing the work yourself?
Customer: Model jb620df1bb
JA: Anything else we should know to help you best?
Customer: Yes doing work myself
Submitted: 4 months ago.
Category: Appliance
Expert:  Randy 43 replied 4 months ago.

the loc means your control is locked out ,sre you near the range right now?

Customer: replied 4 months ago.
Expert:  Randy 43 replied 4 months ago.

ok , press and hold the + and the - pads at the same time for 3 -4 secs ,press them in at the same time and hold them in

Customer: replied 4 months ago.
We can push the buttons now but door still locked
Expert:  Randy 43 replied 4 months ago.

ok i thought the control was locked out ..put the range into self clean ,let it start for a 40 secs and then cancel the self clean function

Customer: replied 4 months ago.
Ok now what
Expert:  Randy 43 replied 4 months ago.

after cancelling the loc still on ..?did it start the self clean?

Customer: replied 4 months ago.
When we hit the self clean button the red light started blinking then we saw 400 on the screen. after 40 seconds it had already turned off by itself but we didn't hear the stove make any noise
Customer: replied 4 months ago.
Not 400, 4:00 came on the screen
Expert:  Randy 43 replied 4 months ago.

when self clean 4:00 came up did you press start? if not ,press start and let it start self clean ..then press cancel after about a minute

Customer: replied 4 months ago.
It stops beeping and saying loc door after 30 seconds. After a min we hit cancel and nothing happens
Expert:  Randy 43 replied 4 months ago.

can you try it again and this time push slightly on the door ..just a little pressure

Expert:  Randy 43 replied 4 months ago.

in case it has a glitch can you also turn the breaker off to the range for a couple minutes or unplug for a couple minutes to make sure it has reset

Customer: replied 4 months ago.
ok resetting
Customer: replied 4 months ago.
ok reset and it's still doing the same thing. Door still locked
Customer: replied 4 months ago.
ok reset and it's still doing the same thing. Door still locke
Customer: replied 4 months ago.
It's self cleaning. I hear it. It has an automatic time of 4:00 4 hours I think. It's counting down. I
Customer: replied 4 months ago.
Should I hit cancel or let it run its course?
Expert:  Randy 43 replied 4 months ago.

cancel it after a minute or so and see if it unlatches

Customer: replied 4 months ago.
We canceled the self clean process but the latch handle we cannot get it to close now
Customer: replied 4 months ago.
I'm just going to restart the cleaning process and let it run its four hour course should The latch handle be in the clean position ?
Expert:  Randy 43 replied 4 months ago.

yes it should be in the clean process , after it cleans youshould be able to unlatch it , if it goes thru the process and does not ?then the latch is defective and needs replacement , you have done all the checks and resets

GE Range/Stove/Oven Handle WB14T10092

RepairClinic Item #2980574 | G.E. OEM Part #WB14T10092

This part fits model JB620DF1BB

$35.70

Out of Stock

(Expected Ship Date August 10 - August 15 if ordered today)

QTY:

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Shop with Confidence: 365-Day Return Policy

Description:

Latch and handle assembly

Product Description

Expert:  Randy 43 replied 4 months ago.

http://www.repairclinic.com/PartDetail/Large-Part-Image?imgID=1748995&locID=5539

Customer: replied 4 months ago.
the latch handle cannot to close now it's staying in the clean position even though the door is open
Customer: replied 4 months ago.
Do I just need to get a repair person out here
Expert:  Randy 43 replied 4 months ago.

it looks like the latch is faulty , unless you are mechanical to change latch?