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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18618
Experience:  Highly accurate diagnostician with over 30 years experience!
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Just looking for the answer to dryer not stopping after

Customer Question

Just looking for the answer to dryer not stopping after cycle ends
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: yes - been doing this for a while. Even moved from Michigan to Indiana
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: the controls turn off after the cycle is over. Just the drum keeps turning. Takes longer to dry than when new
Submitted: 2 months ago.
Category: Appliance
Expert:  Kelly replied 2 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • If the control is shutting off but the drum does not, the motor's centrifugal switch has welded contacts. The motor will need to be replaced.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 2 months ago.
samsung dryer dv5471aep/xaa
Expert:  Kelly replied 2 months ago.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!


The video at the link below will show you how to replace it!


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