How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a kenmore 500 series washer that when put into cycle,

Customer Question

i have a kenmore 500 series washer that when put into cycle, the lid locks, and a partial spin occurs then the lid either unlocks or doesn't but it never goes into cycl
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: 5 years "ish"
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: My husband is an appliance tech (from years past) but not necessarilys on the newer models. Although he's very tech savvy he's just not sure what part or how to proceed
Submitted: 2 months ago.
Category: Appliance
Expert:  Joel Swenson replied 2 months ago.

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

Related Appliance Questions