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Both sections have their own cooling system on this model. So, the issue is likely with air flow or a sealed system issue within the refrigerator's system. If you feel the rear wall in the refrigerator section, is it cold? Do you hear a fan running in the refrigerator?
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Can you remove the cover from the back of the refrigerator? If it is not cold back there, you have a sealed system issue that will require specialized tools and training to repair.