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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Kenmore Coldspot side by side Mod. # 106.56832603 both

Customer Question

Kenmore Coldspot side by side Mod. # ***** both refrig & freezer not cold enough. Set temp control to coldest. Started about 2 days ago.
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: 2007
JA: Do you plan on doing the work yourself?
Customer: If possible
JA: Anything else we should know to help you best?
Customer: fairly mechanical but haven't fixed refrig before. Did take another I had apart to clean completely
Submitted: 3 months ago.
Category: Appliance
Expert:  Tyler Z. replied 3 months ago.

The first thing you'll need to do is pull everything out of the freezer and remove the lower back panel inside the freezer. Look at the silver evaporator coils behind this panel and are they packed with frost, lightly frosted from top to bottom, some frost on top but not on bottom, no frost at all, etc... ? Also, is the fan above the coils running?

Customer: replied 3 months ago.
Don't have time to do that now. Will come back tomorrow and reconnect.
Expert:  Tyler Z. replied 3 months ago.

Ok just let me know.

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