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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We have a 161 ice cream machine and it doesn't always

Customer Question

Hello, We have a Taylor 161 ice cream machine and it doesn't always freeze, just liquid. both sides do the same.
JA: What's the make and model? And can you guesstimate how old it is?
Customer: 2008
JA: Do you plan on doing the work yourself?
Customer: hopefully if not will have to call somebody
JA: Anything else we should know to help you best?
Customer: The manual indicates a "control" setting for too warm or too frozen but I don't see anything like that
Submitted: 3 months ago.
Category: Appliance
Expert:  Phil replied 3 months ago.

Hello, this is not a problem that can be solved by adjustments of any sort, the compressor is not working properly or is low on refrigerant. On the Taylor machines that work always requires a Taylor tech, or a fully experienced commercial refrigeration man.

If you can tell me which direction you are from the center of the nearest town or city I can get you a short list of well rated outfits (hopefully)

Customer: replied 3 months ago.
Spokane, WA 99205
Customer: replied 3 months ago.
Do I still get charged for this?
Customer: replied 3 months ago.
I can call the Taylor Tech people, they are a company called DSL
Expert:  Phil replied 3 months ago.

Payment is at your option... contact ***@******.***

If you have trouble with DSL get back to me.

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