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Daniel Beyer
Daniel Beyer,
Category: Appliance
Satisfied Customers: 4
Experience:  owner at Beyer Appliance Service
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I have an amana bc20tw. freezer works fine fridge cools but

Customer Question

I have an amana bc20tw. freezer works fine fridge cools but not enough. fan is blowing and coils are not frozen over. air is reaching the vent in the fridge.
Submitted: 4 months ago.
Category: Appliance
Expert:  Daniel Beyer replied 4 months ago.

check to see if your fan in the back of the refrig is turning, and check the coils underneath to make sure they are clean.

Customer: replied 4 months ago.
fan is turning and coils are clean.
Customer: replied 4 months ago.
fridge is cooling but only to about 60 degrees
Customer: replied 4 months ago.
freezer is working fine
Expert:  Daniel Beyer replied 4 months ago.

check to make sure all your door gaskets are closing properly, and that the lights are turning off when you close the door. is the fan in the freezer running?

Customer: replied 4 months ago.
gaskets good....lights good...fan in freezer is blowing cool air to the fridge. I can feel cool air coming from the vent in the fridge compartment and I also observed the freezer fan turning. coils in behind the freezer are not frozen over.
Expert:  Daniel Beyer replied 4 months ago.

sounds like a sealed system problem

Expert:  Daniel Beyer replied 4 months ago.

in otherwords compressor, evap, or condenser.

Customer: replied 4 months ago.
would the freezer still work if the problem was one of those
Expert:  Daniel Beyer replied 4 months ago.

What is the temp in the freezer?

Customer: replied 4 months ago.
freezer temp is 11 degrees F
Expert:  Daniel Beyer replied 4 months ago.

that is not cold enough. it should 0 to -10. if it is not, the fresh food section will never get to 38. if the coils are not frosted up, and your coils are clean under the refrig, and you checked all above, it is a sealed system problem. with he age of your refrig I would suggest getting a new one.

Customer: replied 4 months ago.
ok....thank you very much for your help.
Expert:  Daniel Beyer replied 4 months ago.

your welcome, wish I would have had better news for you.

Customer: replied 4 months ago.
can I cancel the free trial. I don't usually use this service. this was my first time.
Customer: replied 4 months ago.
I cant afford $28 a month! I have to buy a fridge!!!
Expert:  Daniel Beyer replied 4 months ago.

not sure how you do that, you would need to contact the administrator of the service.

Customer: replied 4 months ago.
thanks again...have a good one!
Expert:  Daniel Beyer replied 4 months ago.

your welcome

Expert:  Daniel Beyer replied 4 months ago.

please rate your experience with me.