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Appliance Guru
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Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a kenmore fridge a little over a year old... the ice

Customer Question

i have a kenmore fridge a little over a year old... the ice maker just started to mess up making only a handful of ice in about 12 hrs
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: 18 months the model number is *****
JA: Do you plan on doing the work yourself?
Customer: it depends on how much work is required
JA: Anything else we should know to help you best?
Customer: well during the summer the kids are in and out of the fridge all day and when i pulled the fridge out there was a lot of dust in the vents i don't know if it has anything to do with the ice maker.
Submitted: 3 months ago.
Category: Appliance
Expert:  John replied 3 months ago.

Hello. I'm John. Does the compressor seem to run most of the time? Thank you.

Customer: replied 3 months ago.
Compresser ? If that is the noise the ice maker makes when it dispenses the ice no ... there is no additional noise from when it worked fine
Expert:  John replied 3 months ago.

Let me rephrase my question. Does the freezer temperature seem warmer than usual?

Expert:  Kelly replied 3 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

The ice maker will only harvest when the temperature in the freezer is at least 15* F. So, it may be that the freezer temperature is too warm with the frequent openings, the air flow is not as it should be (too much food, forst building, etc) or an issue with the water getting to the ice maker. Are the cubes very small or hollow or just not being made quickly enough?

Expert:  John replied 3 months ago.

Inspect the condenser coil radiator, located at the bottom of your fridge, for a layer of lint blocking the air flow through it. Vacuum any debris you find, and give the freezer a couple of hours to cool down and produce regular ice cubes.

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Expert:  Appliance Guru replied 3 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.


You should check to see the water level in the icemaker and make sure it is truly filling up with enough water. If it is not then it will only make 1-2 cubes at a time. Check to see that and let me know what you find.

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