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Do you have a model number so I can better assist you?
It would be located on a sticker around the front frame of the oven and seen if you open the door or remove the drawer below the door if there is one (NOT on the door itself).
I can help with a lot of things but fixing an oven without an actual model number is ***** one of them.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!
Press and hold the CLEAR/OFF button. Does the lock go away?