How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

It is not cooling anymore. about 2 months. yes, the fan

Customer Question

It is not cooling anymore.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: about 2 months.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: the fan works, only it does not cool.
Submitted: 3 months ago.
Category: Appliance
Expert:  airheatman replied 3 months ago.

Can you provide model on unit and let me know if you have a meter for troubleshooting.?

Customer: replied 3 months ago.
EVERSTAR Appliance By Franklin Industries, MODEL HDWC35. Yes I do have a Multimeter and I am little handy.
Expert:  airheatman replied 3 months ago.

OK I see this is a wine cooler. Question got sent to HVAC rather than appliance. I am going to send to administrators to move to appliances.

Customer: replied 3 months ago.
Expert:  airheatman replied 3 months ago.

No problem,Please stand by until an appliance expert can assist.

Expert:  Kelly replied 3 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

  • Is the compressor running, even though it is not cooling?
Customer: replied 3 months ago.
I think it is running, but I need to make sure. I am not at home now. Let me confirm and I will let you know later. In the mean time if you like to give any other steps to check, that will be great. Thanks
Customer: replied 3 months ago.
It looks like compressor is NOT running. In the display shows fan is running but there is no noise.
Customer: replied 3 months ago.
Display and inside light is working only.
Customer: replied 3 months ago.
I just read another answer in your site. 3 of the Technicians said this unit can not be fixed or should not spend any money to fix as the company gone bankrupt. So, I think i should cancel this question and should not waste your and my time.
also, you should know that already, that it is not worth it.Thanks

Related Appliance Questions