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Good morning. My name is ***** ***** I'll be assisting you with your oven today. This particular model doesn't have a broil position. The door must be closed even when broiling which can affect the broiling performance but it's necessary to meet regulation so that the oven can vent properly and keep the door cool internally. Cracking the door open will ruin the air flow and control board can over heat and such. It's just how the oven is designed but nothing is wrong with it.
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