How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21147
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a magnum washer it stop giving me a add garment

Customer Question

I have a magnum washer it stop giving me a add garment indicator it still lock the door but won't fill with water I checked the hose and it works perfectly I will moving and forgot that I turned the water off and didn't realized it until I turned the washer on got an error then the problem begin as explained earlier
Submitted: 10 months ago.
Category: Appliance
Customer: replied 10 months ago.
Sorry I was moving and started the washer with the water supply turned off got an error message which I can't remember and after that the problem started
Expert:  John replied 10 months ago.

Will you please send me the model number? Thank you.

Customer: replied 10 months ago.
Will be a couple of days not in the city on vacation
Expert:  John replied 10 months ago.

OK. Thank you. I'll still be available.

Expert:  Kelly replied 10 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

You will need to plug the machine in and leave it to time out. It will take about 20 minutes or so but should restore back to normal operation once it times out.

Customer: replied 10 months ago.
I moved and the washer was disconnected until in placed it in the new house still the same problem
Expert:  Kelly replied 10 months ago.

Has it been left plugged in for at least 30 minutes with the same result?

Expert:  Kelly replied 10 months ago.

If after it has been plugged in at the new house for at least 30 minutes please let me know what happens.

Customer: replied 10 months ago.
Im.out of town right now will be back tomorrow night will text you then
Expert:  Kelly replied 10 months ago.

You bet, thank you. Safe travels....

Customer: replied 9 months ago.
I got another washer the washer didn't time back so I just got another one so the wife happy
Expert:  Kelly replied 9 months ago.

I understand, thank you.