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Good evening. My name is ***** ***** I'll be assisting you with your oven today. First, do you have a model number which should be located on a sticker around the front frame of the oven and can be seen if you open the door or remove the drawer/panel below the door if there is one? Also, what makes you think the control panel is locked? Does the display say LOC or show a padlock or ??
ok then without a model number can you take a picture of the control panel and use the paper clip above the text box to attach it so I can see what oven you have?
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?