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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73380
Experience:  9+ years being an appliance technician with factory training.
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All of a sudden my burners shut off. now i unnpluged it and

Customer Question

all of a sudden my burners shut off. now i unnpluged it and all it says is is f9 please help whatdo i do to get my oven and range to work?
Submitted: 3 months ago.
Category: Appliance
Expert:  Tyler Z. replied 3 months ago.

F9 means that your oven latch has failed and it's not sure if the oven is in self clean or not. The unit will not work on either burners or the oven until the latch is recognizes as being in the proper position. Try to unplug the oven and wiggle the door latch hook if the door will open just in case the latch is stuck. If that doesn't work, the latch will need to be replaced I'm sorry to say.

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Expert:  Tyler Z. replied 3 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

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