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Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.
What is the complete model number off the unit?
That is not the model, the model is either on the top back edge of the unit or under the lid on the frame edge.
That is not it can you upload a pic of it?
OK just get me a pic of the unit so I can help you better.
Yes go to this link and tell me what the last error code is on it...tell me exactly what flashes/
OK let me know what the error is please
Is DONE lit up that code is not coming up valid
Ok no problem, something happened to your replies to me I just got them
I was just touching base with you because I have not heard back from you and the question is still open and unrated, if there is something else I can help you with follow up questions are free and can still be handled even after you rate the service thanks.