How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a GE Profile double oven range. While attempting to

Customer Question

I have a GE Profile double oven range. While attempting to use the self-clean function for the upper oven I am experiencing a problem. I set the self-clean button, programmed the time, and pressed start. The program defaulted and the lock icon is blinking. I pressed clear/off but the lock icon continues to blink. Now the oven door will not completely close so the interior lights continue to be lit. It appears that the locking device deployed but did not engage properly and seems to be what is keeping the oven door from completely close. Is there anything I can do before having to call for a service technician?
Submitted: 3 months ago.
Category: Appliance
Expert:  Appliance Guru replied 3 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.

Do you have the complete model number?

Related Appliance Questions