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ApplianceMAN
ApplianceMAN, Home Appliance Technician
Category: Appliance
Satisfied Customers: 154
Experience:  Refrigeration tech that can and knows how to fix from small ice personal ice makers to large freezers, Also know furnaces.
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We had a power outage during a storm ,about six times in one

Customer Question

We had a power outage during a storm ,about six times in one hour ,electric on ,then off maybe fifteen minutes later off then on approximately six times in an hour,now my refrigerator will not cool,everything is getting warm,this started today,I tried to reset , nothing temperature set at 5 but not working
Submitted: 7 months ago.
Category: Appliance
Expert:  Kelly replied 7 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

  1. Is the compressor running?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 7 months ago.
I can hear sounds and the freezer is still working,I have moved it away from the wall a little see # *****
Customer: replied 7 months ago.
Are you there?
Expert:  Kelly replied 7 months ago.

Sorry for the delay. I am here.

Expert:  Kelly replied 7 months ago.

The model tag is usually high on a side wall or on the ceiling in the refrigerator.

Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?

Customer: replied 7 months ago.
I am not understanding ,I have agreed to a 5.00 deposit ,for help from you I will pay another 24.00?
Expert:  Appliance Guru replied 7 months ago.

The question will cost about 44 dollars do you want to continue?

Customer: replied 7 months ago.
No fan running ,no frost,am I getting help now or what,which question, my only question is how do I make my refrigerator work again,why is it showing 24.00 , I have 40.00 left on my card,can you help me. Or not,in the beginning the price was 45.00 I paid 5.00,
Customer: replied 7 months ago.
I would like to continue if I can afford it
Customer: replied 7 months ago.
I gave a model number
Customer: replied 7 months ago.
I am getting your post late, we are not in synch my model # ***** *****
the serial # ***** *****
Expert:  Appliance Guru replied 7 months ago.

OK I am a different tech, I am getting up to speed with you on this. I am checking your model right now

Customer: replied 7 months ago.
Am I on with anyone
Expert:  Appliance Guru replied 7 months ago.

Yes I am here APPLIANCE GURU, What do the numbers say in the displays? 4 and 4?

Customer: replied 7 months ago.
Please cancel
Expert:  Appliance Guru replied 7 months ago.

ok

Expert:  ApplianceMAN replied 7 months ago.
Are you needing help or just cancel.everything ?