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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 1840
Experience:  Owner at Scott's Appliance Repair
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Ice maker is not producing ice. how can I fix this problem?

Customer Question

ice maker is not producing ice. how can I fix this problem?
Submitted: 3 months ago.
Category: Appliance
Expert:  Joel Swenson replied 3 months ago.

Hello, I'm Joel and will be glad to help you today.

First make sure the freezer temperature is ok, the ice maker has a thermostat that will not allow it to operate unless its around 13 degrees F or lower. If the temperature is ok check the ice maker and see if it has ice in it that has not dumped, if so the ice maker will need to be replaced as it is not completely the harvest cycle. If there is no ice in it and its dry then replace the water inlet valve on the refrigerator as it is a dual water valve and the ice maker side has failed on it.


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Customer: replied 3 months ago.
This was a rip -off and no help whatsoever. Will report to BBB. Total disappointment . Want a refund.

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